Benefits of Telehealth Consultations

Sleep Matters TeamBlog, COVID

Telehealth is easy to use, effective, and convenient


It can feel a little strange to think of having a session with your doctor or psychologist via an online session or phone. COVID-19 is pushing us to be flexible and try new things, and we’re finding some unexpected benefits. We’d like to assure you that our telehealth options are:

  • Simple: to connect for an online consultation, just a click on the link we send you and you’re away
  • Secure: we only use top-end software that you can read more about here.
  • Effective: The research literature and our experience tells us that the benefits are usually just as strong as for in-person consultations.

We’re receiving great feedback about our telehealth sessions from clients.

Further, we’d like you to consider these benefits……

Convenience: Telehealth appointments are an efficient way to continue to work on your mental health goals. Having already met and worked with your therapist it is reassuring to have this contact to talk through the current Covid-19 situation and keep on track with your therapy goals. Whilst other areas of life may need to pause for a moment, you can feel you are maintaining and moving forward with the important work you have started. Most importantly, this only takes the time of the teleconference to do so, rather than having to factor in travel time and time off work.

Comfort: You can do telehealth appointments from the comfort of your own home and whatever the climate. Starting the call is easy, all you need to do is click on the link sent by your practitioner, you will arrive at the virtual waiting room and your psychologist will immediately start your call. You can use your device you are familiar with and don’t have additional charges for the conferencing system.

Confidentiality: was chosen by the practice due to its high level of encryption and security, safeguarding your privacy. When you book your telehealth consultation, we will ask you to sign a consent form and provide emergency contacts which are steps we take to provide additional safeguards in place for you.

COVID-19-Free:  By engaging in telehealth consultations from home you are not putting yourself or others at risk of the disease.

The Australian government are announcing fewer restrictions to the criteria for Medicare rebates by the end of this week – we look forward to updating you soon.

The COVID-19 situation does not need to get in the way of us supporting your wellbeing. Our team is excited to see you online soon.

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